Kimberly A. Fritz

878 Longboat Lane

Schaumburg, IL60194

(847)285-1884 / (708)514-7127

kim042868@comcast.net

 

EMPLOYMENT EXPERIENCE

 

 

 

MOTOROLA (contractor with Tek Systems

February, 2014 – presentPresale Business Manager

·              Create customer proposals for law enforcement agencies nationwide.

·              Responsible for opening and kicking off project as well as driving all team deliverables and schedule to on time completion.

·              Coordinate with Sales, Engineering, Services, CSM and System Test teams.

·              Establish scope of work and submit RFQ to Motorola approved vendors.

·              Compile pricing and insert into Motorola approved documents

·              Create Motorola Scope of Work outlining Motorola and customer responsibilities.

·              Responsible for SI scrub call with all necessary teams to review equipment and pricing.

·              Update internal trackers daily with project status.

·              Work with Post Sale team to hand over project after customer sale.

 

 

U.S. CELLULAR (contractor with Tek Systems)

March, 2013 – December, 2013LTE Project Manager

·              Project Manager managing the LTE and Band 5 build in Peoria and Rockford

·              Responsible for awarding sites to General Contractors, submit equipment releases, coordinating equipment deliveries and managing all roadblocks to ensure on-time completion.

·              Worked closely with NSN to coordinate additional equipment installs in shelters.

·              Coordinated with various departments internal to USCC as well as external contractors to schedule appropriate resources.

·              Responsible for managing build schedule.

·              Created and maintained the LTE and Band 5 trackers.

·              Performed site walks/audits to verify quality installations.

·              Worked with various A&E firms for updates on structurals, CDs and COPs.

·              Additional responsibilities include working on SOA sites, purchase orders and network maintenance.  Also managed other Project Manager responsibilities in their absences including coordination and scheduling of microwave dish adds.

 

 

MASTEC

12/03/12-March 2013Construction Manager

·              Construction Manager working on major carrier LTE build

·              Responsible for build from preconstruction through to site acceptance

·              Managing general contractors and ensuring site built to carrier specifications

·              Responsible for ensuring all closeout documentation submitted by general contractor and for reviewing submitted documents.

 

 

 

 

 

U.S. CELLULAR (Contractor with Tek Systems)

11/14/11-11/30/12LRO Construction Project Manager

·              Project Manager working for Senior PM on Legacy Replacement Offering project

·              Provided input to project including project evaluation, project planning, defining deliverables and identifying all potential roadblocks to ensure on-time completion.

·              Coordinated and attended design walks and bid walks with USCC A&E firm, various general contractors and crane companies.

·              Tracked/reported all upgrade bids from general contractors and distributed site award notifications.

·              Responsible for reviewing and uploading bids, invoices, site drawings, load letters and structural calculations.

·              Assisted in scheduling site upgrades and distributing schedules to all general contractors

·              Updated and maintained LRO project Master Tracker.

·              Coordinated with landlords and property management companies to schedule upgrades and to provide all necessary documentation including detailed letters with upgrade details, site drawings and certificates of insurance.

·              Coordinated with various departments internal to USCC as well as external contractors to schedule appropriate resources and equipment/asset deliveries.

·              Onsite for upgrades during maintenance window to ensure project readiness and dissolve any onsite issues.

·              Lead daily and weekly conference calls in managers absence

 

 

AT&T (Contractor with Pinnacle Technical Resources)

02/28/11-November 2011Central RegionProject Manager

·              Drive schedule, track and report status of all planned BSC activity for Central Region.

·              Responsible for tracking upcoming ETTCS migrations in Central Region utilizing Excel and internal AT&T databases.

·              Liason between the Central Region Market Planners and the National and Local Market teams.

·              Track probe installs post Ethernet migrations.

 

 

CLEARWIRE (Contractor with Tek Systems)

02/23/10-01/28/11Project Manager

·              Served as Operations Department Project Lead for Gap to Dap and Stack Add augment project.

·              Developed and tracked project plans as well as delegated various tasks from the project plan to ensure timely implementation.

·              Responsible for creating Methods of Procedure documents for pre-construction, Gap to Dap and Stack Adds.

·              Responsible for project scheduling of site events and all Operations resource planning.

·              Liaison between Operations group and internal engineering teams including Network Deployment and RF Engineering as well as external vendors.

·              Responsible for tracking and managing all Gap to Dap and Stack Add related issues utilizing Microsoft Excel and internal Clear wire databases.

·              Responsible for guiding project to on-time completion within planned month to meet management expectation and customer need.

·              Assisted Operations Managers with coordinating additional projects including RF Optimizations and annual site maintenance.

·              Managed other Project Manager responsibilities in their absences including coordination and scheduling of new site adds, microwave conversions and ring closures.

 

MOTOROLA (Contractor with Manpower) (Mobile Devices)

06/25/08-10/30/08 Go-To-Market Project Manager

·              Responsible for launching multiple new mobile device products to markets in Asia Region.

·              Identified critical milestones and the associated tasks then developed and tracked detailed project plans and managed the project workflow by utilizing Microsoft Excel and Project.

·              Liaison between multiple teams in the United States and Asia Region, both internal and external to Motorola, to ensure information flow.

·              Responsible for securing resources both internal and external to Motorola.

·              Coordinated product field testing with overseas drive test team to ensure handset quality

·              Responsible for leading project to on-time completion and launch in specified market.

 

 

SPRINT NEXTEL (Wireless Communications)

05/18/01-03/28/08 Mid-West RegionProject Manager

·              Responsible for leading highly technical projects that were critical to Sprint Nextel by applying an in-depth knowledge of the iDEN technology.

·              Managed multiple complex First Office Application System Releases that included the installation of new equipment, software applications and services to the Sprint Nextel network.

·              Managed all network upgrades and handset testing required for Boost Mobile launch in Chicago area.

·              Developed and tracked detailed project plans and managed the project workflow by utilizing Excel and Microsoft Project.

·              Provided high-level professional and analytical expertise to projects to include project evaluation, project planning, defining deliverables and identifying potential roadblocks.

·              Responsible for identifying and securing appropriate resources both internal and external to Sprint Nextel.

·              Coordinated, tracked and reported internal and field testing to verify network functionality and handset quality post software and hardware upgrades.

·              Liaison between multiple engineering groups to ensure project information flow, deconflicting all potential network activities and to ensure appropriate customer notifications.

·              Responsible for guiding all projects to on-time completion within planned costs.

 

 

NEXTEL COMMUNICATIONS (Wireless Communications)

04/01/00-05/18/01Project Coordinator

·              Responsible for leading moderately complex projects by applying basic knowledge of iDEN technology that included identifying potential roadblocks and solutions that ensured projects completed on-time and within planned cost.

·              Identified critical milestones and associated tasks.

·              Developed and tracked project plans as well as delegated various tasks from the project plan to ensure timely implementation.

·              Followed up on all key deliverables.

·              Internal resource and vendor coordination including scheduling, obtaining scope of work, bill of materials.

·              Acted as liaison between multiple internal and external groups and coordinating an information flow to all necessary teams.

 

 

 

 

 

 

 

 

NEXTEL COMMUNICATIONS

11/15/97-04/01/00911 Coordinator

·              Worked closely with municipality representatives throughout Illinois, Wisconsin and Indiana to implement Emergency 911 dialing.

·              Worked closely with municipality representatives in Illinois and Indiana to implement non-emergency dialing.

·              Audited cell site integration to ensure 911 information entered into the switch for proper 911 routing.

·              Coordinated with RF Engineering drive-testing for 911 related projects.

·              Negotiated contracts and confidentiality agreements with municipalities.

·              Monitor 911 legislation in tri-state area.

·              Worked closely with Nextel Corporate Legal Department to update 911 status.

·              POC for Chicago E411 development and implementation.

 

 

NEXTEL COMMUNICATIONS

04/01/97-11/14/97Customer Care Specialist/Analog Department

·              Processed utility bills for all Analog sites in the Chicago Market.  Process includes:  verifying site location, coding invoices for payment, entering monthly payment into Excel spreadsheet, figure average bill (site cost) per month, track phone numbers no longer needed due to migration or deconstruction, and transfer ownership to Nextel from acquired companies.

·              Worked closely with Analog customers to resolve tower problems, billing issues, unit count discrepancy, rate alignment and general customer complaints.

·              Processed credits due to Analog customers by completing LTR Worksheets, issue SOAP work-order and/or correspondence with Rutherford, New Jersey Customer Care center.

·              Worked closely with Migration Department Representatives and Migration Manager by providing account information, process Migration Cover Sheets for Migration orders and cancel Analog accounts after Digital sale and training has occurred.

·              Audited and adjusted Analog accounts, if necessary, by increasing or decreasing unit count through SOAP program and/or correspondence with Rutherford, New Jersey Customer Care Center.

 

 

NEXTEL COMMUNICATIONS

12/04/95-03/31/97Receptionist

·              Routed all inbound calls.

·              Greeted customers, potential customers, vendors and visiting Nextel employees.

·              Handled security access through ISCS for Itasca, Oakbrook, Libertyville, and Elmhurst offices.

·              Updated telephone directory on a bi-monthly basis.

·              Delivered incoming mail and processed outgoing mail and priority overnight mail twice weekly.

·              Scheduled meeting rooms.

 

 

 

 

COMPUTER SKILLS

Proficient in Microsoft Excel, Microsoft Word, Microsoft Project and PowerPoint

 

EDUCATION

Currently enrolled at William Rainey Harper College pursuing a Bachelors Degree in Business Administration.

 

 

References available upon request.